FixThis

A public software complaint board where people can call out the products that frustrate them, explain what they dislike, and see whether other users feel the same way. It is designed for people dealing with high prices, missing features, awkward workflows, or other product pain points who want to make those problems visible before choosing an alternative.

Instead of simply leaving a complaint, users can describe what sucks, what the problem costs them, and what would make them switch. Other users can mark Me too to show that the issue is shared, helping distinguish isolated frustrations from problems with broader demand. Competing SaaS products can respond directly to complaints with how they would solve the problem and what they would offer to win the user over.

Key Features

Public Software Complaints

Create public posts around the specific problems users experience with software.

• Explain what sucks about a product
• Describe what the problem costs you
• State what would make you switch
• Make software pain points visible to other buyers
• Turn individual frustrations into public product feedback

Me Too Voting

Users can mark Me too when they share the same frustration.

This provides a simple signal for separating one-off complaints from problems affecting multiple people. The more people who agree with an issue, the clearer the demand becomes around that particular software problem.

Direct Responses From Alternatives

Competing SaaS products can respond directly to complaints and explain how they would address the problem.

Alternatives can use these responses to communicate:

• How they would fix the specific pain point
• What they would offer the user
• Why their product could be a better alternative
• How they would win the customer away from the existing tool

Alternatives can respond for free and cannot pay to rank, keeping the complaint itself at the center of the discussion.

Trending Problems

The board highlights trending problems where attention is building.

This makes it easier to discover software complaints that are attracting broader interest rather than browsing an undifferentiated list of posts.

Answered Problems

See complaints that have received responses from competing software products.

Answered problems connect buyer frustrations with potential alternatives, giving users a way to compare how different products would approach the same issue.

No Answer Yet

Browse problems that have not received an answer from an alternative.

This provides visibility into unresolved software frustrations and highlights areas where users are still looking for a better solution.

Search & Category Filters

Find complaints across different software categories using search and filtering.

Categories include:

• Finance
• Sales
• Marketing
• Support
• Analytics
• Automation
• Productivity
• Knowledge
• Design
• Developer tools

This makes the board useful both for researching a specific problem and exploring frustrations within a particular software category.

Free Posting With Magic Links

Posting requires a magic link, providing a lightweight way to access the posting workflow.

The site states that posting is free, allowing users to publicly share software frustrations without paying to participate.

Built For Software Buyers

The platform is designed for people who are unhappy with software they currently use or pay for and want to understand whether others share the same problem.

It can be useful before switching products because complaints are organized around real user frustrations rather than generic feature comparison lists. Buyers can see what people dislike, how widespread a problem appears to be, and whether competing products have offered a response.

Common Use Cases

Evaluating software alternatives: Research what users dislike about an existing product before deciding whether to switch.

Validating a software frustration: See whether other users have the same problem by checking Me too responses.

Finding replacement products: Discover SaaS alternatives responding directly to complaints about competing products.

Making product pain visible: Publicly describe pricing problems, missing features, or frustrating workflows.

Identifying software demand: Use shared complaints to understand which problems affect more than one user.

Alternative SaaS discovery: Compare direct responses from competing products based on the specific problem you want solved.

Why It Matters

Software comparison often focuses on what products claim to do well. This board takes the opposite approach by starting with what users actually dislike.

By combining public complaints, Me too signals, direct responses from alternatives, and categories for browsing, it creates a running view of software problems that people want solved. The fact that alternatives can respond for free and cannot pay to rank keeps the attention on the complaint rather than advertising spend.

Find Software Problems Before You Switch

Explore what people actually dislike about the software they use, see which frustrations others share, and discover alternatives responding with ways they would solve those problems.