Mimos

Mimos is business software for dog groomers that brings appointments, client records, communication, and payments into one place. Available on web, iPhone, and Android, it gives solo groomers and multi-staff salons a single system for managing day-to-day operations without booking fees or complicated pricing.

The platform combines online booking, pet records, automated client communication, WhatsApp messaging, deposits, payments, and marketing campaigns. Its fixed monthly pricing and shared client history make it suitable for grooming businesses that want to reduce administrative work while keeping every appointment and customer interaction organized.

Key Features

Online Booking & Deposits

Give clients a dedicated booking page showing your actual grooming services and available hours.

• Public online booking
• Real-time service and hours visibility
• Appointment rescheduling
• Client cancellations
• Fixed or percentage-based deposits
• Deposit collection during booking
• No booking fees

This lets clients schedule appointments without requiring the salon to handle every booking manually.

Complete Client & Pet Records

Keep the information needed for each grooming appointment together in one record.

Each appointment can include:

• Client information
• Pet profiles
• Past visits
• Grooming notes
• Photos
• Appointment history

Having the full record available means the next groomer can quickly understand the pet's previous visits and relevant notes before starting the next appointment.

WhatsApp, SMS & Email Messaging

Handle routine client communication without manually sending every confirmation or reminder.

Mimos can send:

• Appointment confirmations
• Reminders
• Ready-for-pickup messages
• Other client communications

Clients can confirm, reschedule, or cancel appointments directly from a link, reducing back-and-forth communication for the salon.

Shared WhatsApp Business Inbox

The WhatsApp workflow is designed around your own WhatsApp Business number.

• Use your existing WhatsApp Business number
• Shared inbox for the team
• Messages connected to the correct branch
• Keep client conversations organized across the salon

This gives staff a shared view of customer communication instead of leaving conversations scattered across individual devices.

Client Marketing Campaigns

Bring previous clients back with campaigns based on their history and relationship with your grooming business.

Create audiences such as:

• New clients
• Recurring clients
• Inactive clients
• Pets due for another visit
• Pets with upcoming birthdays
• Loyal clients
• Other client-history-based groups

This allows salons to target relevant customers instead of manually identifying who needs a follow-up.

Payments

Manage payments alongside the rest of the booking workflow.

Payments are included in both pricing tiers, keeping appointment management and payment collection within the same system rather than requiring a separate tool.

Built For Dog Grooming Businesses

Mimos is built specifically around the workflows of dog groomers, from booking a pet's next appointment to keeping its grooming history available for the team.

Solo groomers can use the platform to manage bookings, client communication, records, and payments from one place.

Multi-staff salons can share customer information and WhatsApp conversations while keeping appointments and branch communication organized.

Common Use Cases

Online appointment booking: Let clients book grooming services based on real services and business hours.

Pet record management: Keep pet history, notes, photos, and previous visits connected to the client record.

Appointment reminders: Automatically communicate confirmations and reminders through WhatsApp, SMS, or email.

Pickup notifications: Send ready-for-pickup messages without requiring staff to contact every client manually.

Deposit collection: Require fixed or percentage-based deposits when clients make a booking.

Client reactivation: Build campaigns for inactive clients or pets that are due for another grooming appointment.

Loyalty marketing: Identify loyal clients and create targeted campaigns based on their history.

Pricing

Mimos uses a fixed monthly price with no booking fees.

Bookings, messaging, and payments are included in both tiers, while the Team plan includes unlimited staff.

Why It Matters

Dog grooming businesses need more than a basic appointment calendar. Client communication, pet history, deposits, payments, and repeat bookings all form part of the daily workflow.

Mimos brings these functions together so groomers can manage the customer relationship alongside the appointment itself. Automated messaging reduces administrative work, while client and pet records ensure important information stays available for every visit.

Manage Your Grooming Business in One Place

From online bookings and pet records to WhatsApp communication, deposits, payments, and client marketing, Mimos gives dog groomers one system for managing the everyday customer and appointment workflow.