Elk Agent

Easily design, deploy, and manage AI-powered support agents that deliver fast, accurate, and human-like responses around the clock. As your ticket volume grows, this platform resolves repetitive queries instantly, allowing your organization to scale support without overhiring.

Unlike scripted bots that rely on guesses, these agents use Retrieval Augmented Generation (RAG) to provide precise, grounded answers based on your own data every time. You also gain clear visibility into customer needs by identifying unanswered questions, recurring themes, and gaps in your documentation.

Key features

• Complete Customization: Tailor agent behaviour, responses, UI, and integrations to fit your exact workflows.
• Lightning-Fast RAG: Powered by Edge infrastructure and LlamaIndex for real-time, context-aware answers.
• Secure by Design: Enterprise-grade security keeps your data private and protected.
• Actionable Analytics: Monitor customer queries, trends, and performance with real-time insights.
• Flexible AI Models: Works with OpenAI, Anthropic Claude, Google Gemini, Grok, and more.

Build scalable, intelligent support that improves customer experience while reducing operational load.