Ticketping

Run your entire customer support operation without ever leaving Slack. This AI powered helpdesk is built for lean, customer obsessed teams, letting you handle tickets directly inside your workspace. Keep conversations flowing naturally in dedicated Slack threads with no context switching or delays.

Key features

• AI Chatbot
  An AI agent trained on your knowledge base that instantly answers common questions and hands off complex queries to your team when needed.

• Whitelabel Help Center
  Launch a branded, searchable help center on your own domain and customize it to match your brand identity.

• Flexible Workflow
  Manage support on the go inside Slack. When requests pile up, switch to the agent dashboard built for speed with keyboard shortcuts, saved responses, and bulk actions for high volume handling.

Founders and team members can passively stay close to customer feedback with Slack notifications for new tickets and per channel notification controls. All conversations, whether from Slack or the dashboard, are automatically synced and organized.