Tradehand

Manage customer enquiries, scheduling, quotes, and payments without hiring office staff. Tradehand acts as a virtual office for UK sole traders and small trade businesses, handling customer communication from the first enquiry through to completed payment so tradespeople can spend more time on-site and less time on administration.

Let Your Trade Business Run Without a Full-Time Office

Tradehand answers customer enquiries, prepares quotes, schedules jobs, follows up with customers, chases invoices, and keeps job paperwork organized, helping small trade businesses deliver a more professional customer experience without expanding their office team.

Whether you're an electrician, plumber, builder, roofer, heating engineer, landscaper, or another local trade business, Tradehand helps simplify day-to-day operations.

Key Features

Multi-Channel Customer Enquiries

Respond to customers wherever they get in touch.

Handle enquiries through:

• Phone
• SMS
• Email
• WhatsApp
• Website chat

from one coordinated workflow.

Fast Quote Management

Respond to new work opportunities more quickly.

Generate quotes using your:

• Service pricing
• Labour rates
• Business rules
• Customer details
• Trade-specific pricing

to reduce manual administration.

Job Scheduling

Keep work organized across your team.

Coordinate:

• Bookings
• Technician assignments
• Travel planning
• Job calendars
• Daily schedules

to maximize productivity.

Customer Communication

Keep customers informed throughout every job.

Provide:

• Live job updates
• Appointment messages
• Progress notifications
• Arrival tracking
• Customer follow-ups

without constant manual calls or texts.

Payment & Invoice Follow-Up

Reduce time spent chasing outstanding payments.

Support:

• Invoice reminders
• Payment follow-ups
• Outstanding balance tracking
• Customer payment communication
• Faster collections

after work is completed.

Job Records & Business Integrations

Keep every job organized from enquiry to completion.

Manage:

• Job notes
• Certificates
• Customer history
• Service records
• Documentation

while connecting with tools including:

• Xero
• QuickBooks
• Google Calendar
• Gmail

for smoother business operations.

Built for UK Trade Businesses

Tradehand combines customer communication, quoting, scheduling, invoicing, documentation, and bookkeeping integrations into one workflow designed specifically for sole traders and small trade companies.

Key benefits include:

• Trade business administration
• Virtual office support
• Customer enquiry management
• Job scheduling
• Invoice follow-up

Built For

• Sole Traders
• Plumbers
• Electricians
• Builders
• Roofing Companies
• Small Trade Businesses

Common Use Cases

• Managing customer enquiries
• Sending trade quotes
• Scheduling jobs
• Customer communication
• Chasing invoice payments
• Organizing job documentation

Why It Matters

For many trade businesses, customer administration happens between jobs, leading to missed enquiries, delayed quotes, forgotten follow-ups, and slower payments. Hiring office staff is often too expensive for smaller businesses, leaving owners to manage everything themselves. Tradehand fills that gap by acting as a dedicated office function that manages enquiries, scheduling, customer updates, invoice follow-up, and job paperwork while integrating with existing accounting and calendar tools. With pricing based on collected invoice payments rather than fixed monthly fees, it gives sole traders and small teams a scalable way to improve customer service and win more work without adding permanent office staff.

Give Your Trade Business a Virtual Office Team

Handle customer enquiries, send quotes, schedule jobs, keep customers updated, organize job records, chase invoice payments, and manage your trade business through one office support platform built for UK tradespeople.