Wasil

Manage all your customer conversations from WhatsApp and Instagram in a single, unified business inbox. This platform, built on the official WhatsApp Business API, allows you to automate conversations, broadcast marketing campaigns, and build sophisticated AI chatbots without writing any code. Get started in minutes and scale your customer communication effectively.

Key Features

• Omnichannel Inbox: Handle WhatsApp and Instagram DMs in one real-time dashboard. Assign conversations to agents and never miss a message.
• Visual Chatbot Builder: Design complex, AI-powered conversation flows with a drag-and-drop interface. No coding is required.
• Campaign Manager: Broadcast messages to over 10,000 contacts with audience segmentation and real-time analytics on delivery, read rates, and clicks.
• AI Translation: Respond to customers in their native language automatically. Real-time translation for over 100 languages is built into every conversation.
• Developer API: Integrate with any third-party tool using a robust REST API with over 55 endpoints and webhooks.
• Enterprise Security: Protect your data with role-based access control (RBAC), 2FA authentication, and granular permissions for teams of any size.