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Best HelpDesk Alternatives

A curated collection of the 3 best alternatives to HelpDesk.

The best alternative to HelpDesk is Ticketping. If that doesn't suit you, we've compiled a curated collection of other HelpDesk alternatives to help you find a suitable replacement. Other interesting alternatives to HelpDesk are: Ayudo and Ferndesk.

HelpDesk alternatives are mainly AI Tools but may also be Customer Support & Success or Customer Support & Helpdesk. Browse these if you want a narrower list of alternatives or looking for a specific functionality of HelpDesk.

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HelpDesk

Ticketing system for managing all customer communication in one place.
Visit HelpDesk
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Ticketping

Run your entire helpdesk from a Slack channel.
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Manage customer support without leaving Slack. An AI chatbot answers common questions, with seamless handoffs to your team for complex issues. Perfect for lean teams.
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Ayudo

Scale customer support with AI agents, not headcount.
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Deploy AI-powered agents across chat, email, and voice to scale support. Unify conversations, automate workflows, and gain real-time insights from one platform.
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Ferndesk

An AI agent that keeps your help center up to date.
Screenshot of Ferndesk website
Launch an AI-powered help center that updates itself. Automatically identify and fix stale content, reducing support tickets and customer frustration.
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Looking for alternatives to other popular services? Check out other posts in the alternatives series and index.dodopayments.com, a directory of SaaS tools with filters for tags and alternatives for easy browsing and discovery.

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