KnowFlow

Stop wasting developer time on repetitive support tickets and outdated documentation. KnowFlow turns your knowledge base into an AI assistant that delivers instant, accurate technical answers to user questions in real time — freeing your team to focus on building, not babysitting support.

The assistant automatically learns from your latest documentation updates, staying up-to-date as your product evolves — no manual retraining or syncing required. It doesn’t just answer questions; it helps you continuously improve your documentation and support experience.

Key Features

• Engagement Analytics: Track user interactions to identify unclear or missing documentation before it becomes a churn risk.
• Multi-Platform Deployment: Deploy your assistant on your website, Slack, and Discord — all managed from a single dashboard.
• Automatic Retraining: The AI refreshes its knowledge daily or even every 6 hours, keeping responses accurate and current.
• Custom Branding: Customise the assistant with your logo, colours, and white-label options to match your product experience.

With KnowFlow, your support becomes proactive, your documentation stays relevant, and your users get answers instantly — all without increasing workload.