RatingFlow

Collect more positive customer reviews and gain better visibility into customer feedback with a review management platform designed to help businesses strengthen their online reputation. By directing satisfied customers toward public review platforms and collecting constructive feedback privately, businesses can improve customer experience while building social proof.

Turn Customer Feedback Into More Positive Reviews

Create a streamlined review collection process that makes it easy for customers to share their experiences.

Connect your business profile, customize your review workflow, and distribute a unique review link through digital and in-person channels to gather valuable customer feedback.

Key Features

Smart Review Routing

Automatically guide customers through personalized feedback flows based on their submitted ratings.

Benefits include:

• Feedback segmentation
• Customized review journeys
• Positive review encouragement
• Internal feedback collection
• Improved customer response management

to help businesses better understand and respond to customer experiences.

Google Business Profile Integration

Connect your Google Business Profile to simplify the review collection process.

Enable:

• Review request workflows
• Customer feedback collection
• Public review generation
• Reputation management processes

through a centralized system.

QR Code Review Collection

Make it easy for customers to leave feedback from physical locations.

Generate custom QR codes for:

• Retail stores
• Restaurants
• Service businesses
• Events
• Customer-facing locations

to increase review participation rates.

Multi-Channel Review Requests

Distribute review links through the communication channels your customers already use.

Share feedback requests via:

• QR codes
• Text messages
• Email campaigns
• Email signatures
• Customer follow-up messages

to maximize response rates.

Real-Time Analytics & Reporting

Monitor review performance and customer feedback trends from a single dashboard.

Track:

• Rating distributions
• Feedback volume
• Conversion rates
• Customer satisfaction trends
• Review collection performance

to measure the effectiveness of your reputation management efforts.

Simple Lifetime Access Model

Access review collection tools without ongoing subscription commitments.

Benefits include:

• One-time payment
• Lifetime access
• Predictable costs
• Long-term value

for businesses seeking a straightforward pricing model.

Built for Reputation Management

The platform is designed to help businesses consistently collect customer feedback while improving their online presence.

Key benefits include:

• Increased review collection
• Better customer insights
• Simplified feedback management
• Improved online reputation
• Actionable customer experience data

Built For

• Local Businesses
• Restaurants
• Service Providers
• Healthcare Practices
• Agencies
• Small Business Owners

Common Use Cases

• Google review collection
• Customer feedback management
• Reputation monitoring
• Customer satisfaction tracking
• Local SEO improvement
• Review request automation

Why It Matters

Many businesses struggle to collect reviews from satisfied customers while missing opportunities to learn from customer feedback. A structured review collection process helps increase review participation, improve visibility on review platforms, and provide valuable insights that can be used to enhance customer experiences and strengthen brand reputation.

Build a Stronger Online Reputation

Collect more customer feedback, increase positive reviews, and gain valuable insights into customer satisfaction through a streamlined review management and feedback collection platform.